Privacy Policy

Controller

Zaaza-Zicchino
Av. Montseny 20
08812 Mas d'en Serra
Barcelona
Spain

E-mail:
connect@mazentis.de

General Information

We take the protection of your personal data seriously. Personal data is processed on this website only to the extent technically necessary and for handling contact enquiries.

Server Log Files

The hosting provider automatically collects and stores information in so-called server log files.

Contact by E-mail

If you contact us by e-mail, the information you provide will be used exclusively to process your enquiry.

Contact Form

We use Formspree to submit enquiries through the contact form. The data you enter, in particular your name, e-mail address, company and message, is transmitted to Formspree for processing and forwarding of the enquiry.

Formspree states that it provides its services in compliance with the GDPR and uses Standard Contractual Clauses (SCCs) for the processing of personal data. According to Formspree, its services are hosted using Amazon Web Services in the United States.

Use of Botpress (AI Chat)

We provide an AI-powered chat service from Botpress Inc. on our website. Botpress is only loaded after you actively start the chat and confirm the corresponding privacy notice. Technical connection data (e.g. IP address and browser information) as well as the content you enter into the chat may be processed. Please do not submit sensitive personal data via the chat. Botpress processes conversation data on our behalf; certain usage data is processed by Botpress under its own responsibility.

In the course of processing, data may also be processed outside the European Economic Area, particularly in the United States. The data processing agreement concluded with Botpress provides appropriate safeguards for this purpose, in particular the EU Standard Contractual Clauses (SCCs). Botpress also uses subprocessors.

Use of the chat is voluntary. If you do not activate the chat, Botpress will not be loaded through our integration.

Your Rights

You have the right to access, rectification, erasure, restriction of processing and data portability within the scope of applicable data protection law.

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